# Elevate Your Business Operations with PT Telmark Integrasi Indonesia
In today’s rapidly evolving corporate landscape, operational efficiency is the cornerstone of sustainable growth. PT Telmark Integrasi Indonesia, a premier Business Process Outsourcing (BPO) firm and a proud member of Quiros Networks, has been empowering organizations since 2016. By streamlining non-core business processes, we allow your leadership team to focus entirely on core strategies and large-scale expansion.
Our end-to-end BPO solutions integrate professional talent, cutting-edge technology, and robust system infrastructure to ensure that your business remains agile, reliable, and ahead of the competition.
## Why Partner With PT Telmark?
We understand that every business has unique requirements. Our commitment is to provide scalable support that adapts to your specific operational needs. By outsourcing to us, our clients benefit from:
* Advanced Technology Integration: Utilizing modern tools to optimize workflow efficiency.
* Specialized Expertise: Access to highly trained professionals dedicated to your business objectives.
* Reliable Scalability: Seamlessly adjusting resources to match your organizational growth.
* Core Focus: Eliminating the burden of administrative overhead, allowing you to prioritize primary business goals.
## Core Services We Provide
We specialize in high-impact areas designed to enhance your customer lifecycle and revenue collection:
* Collection Services: Professional recovery solutions tailored to industry standards.
* Customer Service: Enhancing brand loyalty through high-quality support interactions.
* Telemarketing: Driving sales growth with data-driven outreach.
* Televerification & Telesurvey: Ensuring data accuracy and valuable consumer insights.
## Join Our Dynamic Team: Career Opportunities in Yogyakarta
PT Telmark Integrasi Indonesia is expanding, and we are looking for passionate individuals to join our team in Yogyakarta. We are currently hiring for key roles within our collection department.
1. Team Leader Desk Collection
We are seeking a dedicated leader to oversee our collection operations and drive team performance.
* Key Responsibilities:
* Coordinate daily activities and lead the Desk Collection team to meet collection targets.
* Provide consistent monitoring, mentoring, and coaching to agents.
* Compile and analyze performance reports for management.
* Qualifications:
* Minimum Diploma (D3) or Bachelor’s (S1) degree.
* At least one year of experience as a Collection Team Leader, preferably in Fintech or Banking.
* Proven background in bucket/recovery collections.
* Strong proficiency in Microsoft Office, especially Excel.
* Excellent communication and analytical skills.
* Must be based in or willing to work in Yogyakarta.
2. Desk Collection Agent
Our agents are the front line of our recovery operations, balancing professionalism with effective problem-solving.
* Key Responsibilities:
* Managing customer communication regarding loan payments via phone or digital channels.
* Providing accurate guidance on payment policies, terms, and conditions.
* Analyzing payment data to provide educational insights to customers with outstanding balances.
* Proposing viable solutions for repayment and dispute resolution.
* Qualifications:
* Minimum high school diploma (SMA/SMK).
* Exceptional negotiation and communication skills.
* Strong problem-solving abilities and a target-driven mindset.
* Proficient in operating computers and essential software.
* Minimum of 3 months prior experience in a desk collection role.
## How to Apply
If you are ready to take the next step in your career with a fast-growing BPO leader, we want to hear from you. Please submit your professional CV to our recruitment team at [email protected] and help us shape the future of business integration.